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Norfolk & Dedham Mutual Insurance Company
www.ndgroup.com
1-800-866-1825


Mass Property Insurance
The Fair Plan - MPIUA
www.mpiua.com
1-800-392-6108


Pilgrim Insurance Company
www.pilgrimins.com
1-800-375-8239


Thrifty Financial Services
This company finances auto insurance policies
www.thriftyfinancial.com
1-800-987-1011


Premium Finance Co.
This company finances commercial insurance policies
www.premiumfinance.com
1-800-922-8195


Due to the new Assigned Risk auto insurance program your auto may be insured by a company that has been assigned by the state. If this is after hours, you will need to look at your monthly invoice to obtain the proper phone or website information. If you need information during business hours you should call our office or send us an e-mail.

BILLING & PAYMENTS
Each insurance company or finance company sends you an invoice and a return envelope to make your payment. For timely crediting of your account mail your payment at least 5 days before the due date. Payments may be brought to our office if you bring the invoice.

ACCIDENTS
If you are involved in an auto accident, all companies require that you complete a “Crash Report” that is provided by the police department. This “Crash Report” must be completed and provided to the local police department where the accident occurred and it must also be provided to the Registry of Motor Vehicles. Failure to complete this report can delay your claim payment.

If your vehicle is a total loss you must provide your title to the insurance company to complete the claim. If your car is declared a total loss you will never be paid more than you paid to purchase it. Buying a new battery or tires does not increase the car’s value.

If you have a loan on your auto or your home you need to contact the lender directly to find out how they process claim checks. The information is on your monthly statement or coupon booklet provided by your lender.
CONTACT US

Nancy Greenwood Smith Insurance Agency, Inc.
11 Haverhill Street
Methuen, MA 01844
Tel: 978-683-7676
Fax: 978-794-5409

BUSINESS HOURS
Regular Business Hours:
Mon, Tues, Fri: 9am to 5pm
Wed: 9am to 2pm
Thurs: 9am to 6pm

Evening and Saturdays: By appointment only.

 
CONTACT US:
Nancy Greewood Smith Insurance Agency, Inc.

11 Haverhill Street
Methuen, MA 01844
Tel. (978) 683-7676
Toll Free: (800) 498-7675
Fax: (978) 794-5409
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